Frequently Asked Questions
Does Batik Ratu ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary depending on your location. Please contact our customer service with your inquiry.
Can I request a custom Batik design or size?
We welcome inquiries about custom designs and sizes. Please contact our customer service team to discuss your preferences.
Does Batik Ratu offer bulk or wholesale orders?
Yes, we offer discounts for bulk or wholesale orders. For inquiries, please reach out to us via email or WhatsApp.
Are there promotions or discounts available?
We regularly offer promotions, discounts, and seasonal sales. Follow us on social media or subscribe to our newsletter to stay updated.
How can I contact Batik Ratu for further assistance?
You can reach us via email, WhatsApp, or social media channels. Our team is happy to assist you with any inquiries.
Does Batik Ratu offer gift-wrapping services?
Yes, we provide gift wrapping and customization options, which are perfect for special occasions like birthdays or weddings.
What should I do if I receive a damaged product?
If your product arrives damaged, please contact our customer service within 3 days of receiving it. We’ll guide you through the replacement or refund process.